Yes, we ship orders all over the world. All order communication will occur via email, so it’s very important that your email address is current. Please make sure to double-check the shipping address, too. Your phone number is optional, but it helps in case there is a delivery problem.
For all international orders, FedeEx is the preferred shipping method. Please note that we do not offer Overnight or Second Day deliveries for international orders at this time.
This shipping method has $100 in insurance coverage for lost or damaged articles. It also gives us the ability to track the package. This is a fast and reliable service for our customers.
Yes, you can. You’ll need to select Standard International as your shipping method. Make sure you modify the Shipping Address before clicking Submit.
International orders take 1-2 days to process and, once shipped, typically arrive within 10-14 business days. However, customs inspections may cause unforeseeable delays, both when leaving Colombia and entering another country.
You may be subject to import duties and taxes that are levied once a shipment reaches the destination country. FedEx or Inanna Swimwear can be held liable for any additional charges you may incur. Additional charges for customs clearance must be paid by you. Inanna Swimwear has no control over these charges and cannot predict what they may be. Each country has its own customs regulations that may or may not apply to merchandise or material included in your order. When ordering from Inanna Swimwear, you are considered the Importer of Record and must comply with all laws and regulations of the country in which you are receiving the goods. Each order will be accompanied by a customs form that will document what is in the package and its dollar value. If anything is damaged, customs officials will need to know the value of the item(s). Contact your local customs office for further information.
To ensure that our Inanna Swimwear product fits you well we have a table of measurements in cm that will provide guidance and clarify which size is correct, YOU CAN FIND IT HERE. However, if you have questions, you can access the WhatsApp icon that appears on the right side of the page or at the email address firstname.lastname@example.org.
You can return an item received in an international order, the time limit to inform about the change is 7 days, but exchanges are not possible at this time. Instead, you can return the unwanted item and order a new replacement separately. Refunds do not include duties, taxes, and tariffs. Unfortunately, we cannot refund your original international shipping charges. Please read our Overview and Policies here.
If you have additional questions, contact us! We will answer all your concerns.